IS SHIPPING FREE?
Yes, shipping is FREE all over Pakistan.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped directly from our warehouses, and we strive to deliver as quickly as possible. Due to the popularity of our products, please allow an estimated 3-7 days for your order to arrive.
CAN I TRACK MY ORDER?
Absolutely! Within 24 hours of placing an order, you’ll receive an AWB (Air Waybill) number. You can use this number to track your order on our Tracking Page. If you encounter any issues tracking your order, feel free to call or WhatsApp us at 03706032907.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, items may ship separately. This can happen if items are sourced from different warehouses or if one item is on backorder. This approach allows us to get your items to you as quickly as possible without holding up your entire order.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All our shipments come with insured shipping and handling. If an order gets delayed, returned, or lost in transit, we apologize for the inconvenience. While we can’t control postal service delays, we’ll make it right by sending a replacement package with quicker shipping and full tracking whenever possible. For more details, please refer to our Refund and Return Policy.
For most serviceable areas, we aim for delivery within 7 days. However, factors such as weather, strikes, remote locations, or stock issues may cause delays. Once your order is shipped, you’ll receive a unique tracking link via email or SMS to monitor its progress.
